Equipment
DIRECTV Wireless Video Bridge Gen2 (WVB2)
| Light | What you see | What it means | What to do |
|---|---|---|---|
| Front status light | Off | The device is not powered. | Make sure the outlet has power and the cable is firmly plugged in and undamaged. |
| Front status light | Blinking blue | Booting up. It should start within 10 seconds of power on. | Wait about 2 minutes for the bridge to fully power up. |
| Front status light | Solid blue | Normal operation. Wireless clients should have a connection to the Genie server. | None needed. |
| Front status light | Blinking green | Survey or beacon mode. The MoCA network is connected, but the Genie server is not communicating with the bridge. | The manual lists no action. Contact support if it does not clear. |
| Front status light | Solid green | Good connection to the Genie server, but no clients are paired with the bridge. | Pair your wireless Genie Mini clients using the bridge's Add Client button or the Add Client screen on the Genie. |
| Front status light | Blinking yellow | No MoCA network detected. The manual says the issue is not with bridge-to-client communication. | The manual lists no action. Contact support. |
| Front status light | Solid yellow | A MoCA network is established, but its PHY rate is below 180 Mbps. The manual says the issue is not with bridge-to-client communication. | The manual lists no action. Contact support if clients are affected. |
| Front status light | Blinking green and yellow | Survey or beacon mode, and no MoCA network has been established. | The manual lists no action. Contact support if it does not clear. |
| Front status light | Blinking green and blue | Wireless client add mode. | Finish pairing on the Genie Mini and the Genie. |
| Front status light | Solid red | Good connection to the Genie server, but a poor wireless connection to one or more wireless clients. | Try moving the affected client closer to the Genie server, then contact support if it stays red. |
| Front status light | Blinking red | A device error was detected. | The manual lists no action. Contact support. |
| Rear power light | Green | The bridge has power. | If the power light is not green, check that the outlet has power and the cable is firmly plugged in and undamaged. |
On this page
What the bridge does
The Wireless Video Bridge (WVB) carries video wirelessly from a Genie server to wireless Genie Mini clients, over a private network that only DIRECTV products can use. For a business, that means an extra TV can be added without running coax or network cable to it. The bridge needs a SWiM installation, a Genie server and at least one wireless Genie Mini. The light table below comes from the Gen2 product manual, which is dated October 2017, so treat it as the reference for that model.
How to read the front light
Start with the color, then the pattern (solid or blinking):
- Blue is the healthy family. Blinking blue means the bridge is booting, and the manual says it should start within 10 seconds of power on. Solid blue is normal operation, with wireless clients connected to the Genie server.
- Green describes the link to the Genie server. Solid green means the connection is good but no clients are paired. Blinking green means the bridge is in survey or beacon mode with the MoCA network connected, but the Genie server is not communicating with it.
- Yellow points at the MoCA network between the bridge and the server. Blinking yellow means no MoCA network was detected, and solid yellow means one was established at a MoCA PHY rate under 180 Mbps. The manual says in both cases the issue is not with communication between the bridge and the wireless clients.
- Red means trouble. Solid red means the bridge has a good connection to the Genie server but a poor wireless connection to one or more clients. Blinking red means a device error was detected.
Two mixed patterns show a mode rather than a fault: blinking green and yellow is survey or beacon mode with no MoCA network yet established, and blinking green and blue is wireless client add mode.
A healthy start-up
DIRECTV's replacement guide says to wait about 2 minutes for the bridge to fully power up. After that you should see a solid blue light on the bridge and a solid green network light on each wireless Genie Mini. If a Genie Mini does not show video and menus within 2 minutes, reset it with the red reset button on its side panel.
Adding a wireless client
Solid green means the bridge is connected to the Genie server but has no clients paired. The Gen2 bridge has an Add Client button for this, and clients can also be added from the Add Client screen on the Genie. While pairing is in progress the light blinks green and blue.
A poor wireless connection
Solid red is the one you will see in a large venue. The bridge is fine and the server connection is good, but one or more clients have a weak wireless link. DIRECTV's Genie Mini setup guides suggest moving a client closer to the server when signal quality is poor. In a bar or banquet room, walls, kitchens and mirrors can all get in the way, so a specialist can help you plan client locations rather than relocating by trial and error.
When to call for help
Call for help if the light stays red, blinks red, or the bridge never reaches solid blue. Call Sports Direct General Support at 480-941-3703 (Gaming Support: 877-659-9257). You can also read how we plan multi-TV setups for hotels, or look up unfamiliar terms in our glossary.
Need a hand? Sports Direct support: Gaming Support 877-659-9257 · General Support 480-941-3703