Help Center
Error codes: what they mean and how to fix them
What on-screen error codes mean on commercial DIRECTV for Business equipment, the likely cause, and a concise fix for bars, restaurants, hotels and offices.
| Code | What it means | Applies to |
|---|---|---|
| 721 / 722 | DIRECTV Error 721 and 722: Channel Not Authorized, and What to DoThe channel you are tuning is not part of your programming, or the receiver is not receiving the programming information for that channel. | Receivers |
| 744 / 745 / 746 / 752 / 761 / 762 / 763 / 764 | DIRECTV Access Card Errors 744, 745, 746, 752, 761, 762, 763 and 764These codes point at the receiver's access card: it may be misseated or unreadable, expired, or not the card that belongs to that receiver. | Receivers, Access cards |
| 771 | DIRECTV Error 771: What It Means and How to Fix ItThe receiver cannot get the satellite signal. DIRECTV describes this as the dish not communicating with the satellite. | Receivers (all, or only some, on a property), Satellite dish, SAT-IN cable |
| 773 | DIRECTV Error 773: DVR Hard Drive Reformatted, and What to DoA DVR found an internal error and started an automatic reformat of its hard drive. Earlier and scheduled recordings are deleted. | DVR receivers only |
| 775 | DIRECTV Error 775: SWiM Network Not Found, and How to Fix ItThe receiver is having trouble communicating with the satellite dish. On DIRECTV for Business it is labeled "SWiM Network Not Found." | Receivers on a SWiM, SWiM Power Inserter, Satellite dish |
Error code guides are on the way.
Become the ultimate home of sports
Talk to a commercial programming specialist and get a package built for your business.